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Monday
Aug032015

Taylor Swift Event Guide | CenturyLink Field 8.8.15

 

Your comprehensive event guide for everything you need to know to plan your visit to CenturyLink Field. Review everything from parking, tailgating and stadium policies.

EVENT TIMELINE

Box Office Opens

10:00 AM

Parking Lots Open

10:00 AM

 

Premium and Stadium Gates Open (early lineup is not permitted):

5:00 PM

Show Begins

7:00 PM

Show Ends (expected end time)

10:45 PM

*There is a Mariners game at Safeco Field at 1:10pm. Expect traffic delays in the area when the game concludes. Occidental Ave S. will be closed starting at 11am.

FOR YOUR SAFETY

  • This show contains special effects, such as strobe lights, lasers, pyro/fire, and loud concussions.
  • Standing on chairs and blocking aisles is prohibited.
  • Stay hydrated and take precautions against the sun and heat.
  • Water is available for sale at all concessions locations. Fans are permitted to bring in an empty water bottle or a factory sealed full bottle of water.
  • Wear sunscreen and take breaks from the sun. Fans are permitted to bring in small, soft sided containers of sunscreen. Hard spray cans of sunscreen are not permitted.

BAG POLICY

All bags must be smaller than 12” x 12” x 12” and are subject to search upon entry. 

PROHIBITED ITEMS

  • Selfie Sticks
  • Bags larger than 12" x 12" x 12"
  • GoPros or any recording devices
  • Laptop Computers and Tablets
  • Professional Cameras (anything with a detachable lens)
  • Cans/Flasks/Glass Containers
  • Fireworks/Flares/Smoke Bombs/Flammable Materials
  • Beverages (Factory Sealed Water Ok)
  • Beach Balls/Inflatables/Balloons/Frisbees
  • Laser Pens/Pointers
  • Scooters/Skateboards
  • Pepper Spray
  • Stools or other equipment to stand on
  • Weapons
  • Animals (Service Animals Ok)
  • Laser Pointers
  • Flashlights
  • Any Items deemed by management to be inappropriate that may disrupt other fans enjoyment of the game.

BANNERS/SIGNS/FLAG GUIDELINES

Banners, signs, and flags are permitted as long as they do not obstruct the view of guests or block stadium signage and must meet the following requirements:

  • Floor tickets: Banners/signs/flags cannot be larger than 11” x 14”.
  • All other tickets: Banners/signs/flags cannot be larger than 24” x 36” and cannot be on poles or sticks.
  • Banners CAN have small lights added to them.
  • Item may not be constructed of wood, metal or any other material that may cause harm to others as determined by stadium management.
  • Any Banner deemed by management to be inappropriate will not be allowed in Stadium

TICKET POLICY

All guests must have an event ticket to enter the stadium. There will be no re-entry after admittance. Guests should have their tickets ready to scan upon approaching the stadium entry gates. The ticket barcode must be visible no matter the ticket type (mobile app, traditional, or TicketFast/print-at-home). For any questions or concerns, please feel free to call the CenturyLink Field Box Office at 206-381-7848. Guests with ticket related problems should visit the CenturyLink Field Box Office located at the NW corner of the stadium.

FLOOR TICKETS

If you have a floor ticket, you MUST enter at the SW gate, located just south of the Pro Shop (see diagram below). Once your ticket is scanned, you will be directed to the wristband station on your right. You will not gain access to the floor without a wristband. Banners/signs/flags cannot be larger than 11” x 14”.

 

TICKET FAQs:

  • Box Office Hours
    • The NW Box Office will be open from 10:00am – 9:30pm on show day. Normal business hours are Monday through Friday 10:00am – 5:00pm, Saturday and Sunday from 10:00am – 2:30pm.
  • I’ve purchased tickets through Ticketmaster with will call delivery. How can I pick them up?
    • Please bring your photo ID, along with the credit card you used to purchase to the NW box office will call windows and we can assist you.
  • I’ve purchased tickets through a non-Ticketmaster outlet (StubHub, Vivid Seats, Epic Seats, etc.) How can I pick them up?
    • All customers who purchase tickets through a non-Ticketmaster outlet need to make arrangements with that company. We cannot print tickets purchased through websites/outlets other than Ticketmaster.
  • If I have a floor ticket, where do I get a floor wristband once I enter the stadium?
    • If you have a floor ticket, you MUST enter at the SW gate, located just south of the Pro Shop. Once your ticket is scanned, you will be directed to the SW field tunnel to pick up a wristband. You will not gain access to the floor without a wristband.
  • I’ve purchased VIP tickets. Where can I pick them up?
    • All VIP tickets can be picked up day-of-show at the VIP table located outside of the NW Box Office, located off of Occidental Avenue at the NW corner of CenturyLink Field.
  • Can you tell me if my tickets are valid?
    • Unfortunately, we cannot guarantee any seat until event day. Any tickets not purchased specifically by the customer through Ticketmaster are considered Buy At Your Own Risk.
  • Who can I speak with regarding mobility impaired (ADA) seating?
    • Please call the CenturyLink Field box office at (206) 381-7848 and they will direct your call to the first box office manager available.
  • Does CenturyLink Field rent wheelchairs for their events?
    • While we can temporarily supply a wheelchair for easier access to your seats, unfortunately we do not allow these to be kept during the event. A Guest Service Representative can escort you via wheelchair to your seats. For more information, visit our GuestLink locations throughout the stadium.
  • How old does my child need to be for free admittance into the event?
    • All patrons need a ticket for the event.
  • How much is parking for the event?
    • Parking is $50 in the North Lot and $50 in the Parking Garage. All parking is on a first-come, first-serve basis. There are many adjacent parking lots as well as street parking scattered throughout the stadium area.
  • May I exit the stadium and re-entry at a later time?
    • There will be no re-entry for this show

MERCHANDISE LOCATIONS

Interior:

North Plaza

Field Plaza

East Club Lounge

West Club Lounge

Section 115

Section 124

Section 339 Section 303

Exterior:

Outside the CenturyLink Field Event Center

Outside the NW Box Office

Online Merchandise Pickup Location

If you purchased tour merchandise online, your pick-up location is the merchandise area near the SW GuestLink location, in the Field Plaza.

PARKING POLICIES

There is a Mariners game at Safeco Field at 1:10pm. Expect traffic delays in the area when the game concludes. Occidental Ave S. will be closed starting at 11am.

Tailgating is not permitted in CenturyLink Field Garage or CenturyLink Field North Lot. Tailgating is defined as: the use of any item (including tables, chairs, free-standing canopies or umbrellas, awnings attached to recreational vehicles, coolers, barbeques, grills, games, generators, televisions, sound systems, food or drink, food or drink preparation or serving equipment, or other items as identified by the City Manager or designee) for the purpose of an outdoor gathering by one or more people prior to, during or after a scheduled stadium event.

Each parking space must be used for vehicle parking only. Glass containers are not permitted in ANY lot. The Stadium Manager or its agents shall not be responsible for fire, theft, damage or loss to vehicles or any other article left in stadium affiliated parking lots. 

The failure of any guests to obey instructions, directions or requests of event personnel, stadium signage or management’s rules and regulations may cause ejection from the event parking lots at management’s discretion, and/or forfeiture and cancellation of the parking pass, without compensation. Refunds will not be made for lost, stolen, or unused parking passes. A refund or credit will be made only for event cancellations. Unauthorized vehicles or vehicles failing to park in the designated areas will be towed and stored at the owner’s expense. Event parking lots are subject to closure without notice.

BICYCLE PARKING

Bicycle parking will be located outside of the NW Gate off of Occidental Ave.
Buses/RVs

There is no oversized onsite parking available for RVs and Buses at CenturyLink Field.

PARKING PRICES

Automobiles/Motorcycles: CenturyLink Field Garage and North Lot

$50

Charter Buses

N/A

   

ADA PICK UP/DROP OFF

The passenger and disabled drop-off zone is located off the intersection of Railroad Way S. and Occidental Ave., accessible from Northbound 1st Ave. South. Drivers may drop off their passengers adjacent to the stadium prior to parking. Traffic congestion can be a problem if you don't arrive early! You cannot park in the drop-off zone. Similar access for passenger pickup will be provided post-game, with traffic delays possible.  This drop off location is restricted to ADA access only. Once inside, if wheelchair assistance is needed, please notify a ticket taker.

Wednesday
Jun102015

Seahawks Open CenturyLink Field Suites For Fantasy Football Drafts

Whether you're the reigning league champion or the owner of that unlucky squad that finished in last place, you'll likely enjoy, or at least be intrigued, by what the Seahawks are offering to fantasy football enthusiasts this summer at Seattle's CenturyLink Field.

The club today announced it will open up the stadium's suites for fantasy football leagues to hold a one-of-a-kind fantasy draft-day experience. Overlooking the same field the Seahawks play on, fantasy owners are invited to pore over stats, pick their players, drink beer, eat food, pitch strategy and of course, talk a bit of trash, at the tail end of September's Labor Day weekend.

Fantasy draft day at CenturyLink Field will take place from 5 p.m. - 9 p.m. PT on Monday, Sept. 7. The draft date should give fantasy leaguers the best look at 2015's top talent, as each team's preseason slate will be wrapped up and its 53-man rosters set. Fantasy owners should then have ample time to set their lineups before this year's NFL-opening game between the New England Patriots and Pittsburgh Steelers on Thursday, Sept. 10.

Each ticket includes:

  • Access to a private suite for your league
  • Wireless internet access
  • Personalized photo of your league, 1 per participant
  • Hot dogs, snacks, and one domestic beer per participant with additional food, beverage and suite upgrades available upon request

Registration opened today to the 21-and-older aged public, right here at Seahawks.com. Tickets run $85 per person with an eight-ticket minimum per suite. Sign ups close Friday, Aug. 21, or when the suites have sold out, whichever comes first.

If you have any questions or concerns about the event, be sure to check out the list of frequently asked questions at the bottom of this page.

Eventbrite - 2015 Fantasy Football Draft at CenturyLink Field

Tuesday
Mar242015

Illumination of U.S. Landmarks Highlights the Urgent Need to Reach Zero Ebola Cases

Seattle, WA (March 23, 2015) – Today, eight national landmarks across the United States will be lit with the colors of West Africa to revitalize public and private commitment and action towards an achievable goal: Zero cases of Ebola.

The urgency to reach zero cases of Ebola was underscored recently with several discouraging setbacks: 18 U.S. healthcare workers were medevaced home for treatment and monitoring after exposure to the disease; Liberia reported its first Ebola infection after several weeks without a case; and the overall volume of new cases is on the rise again.

Even when zero cases are achieved, time has shown that half of communities that experience Ebola outbreaks see another outbreak within two years. While the cases have slowed since last fall, this epidemic is still ongoing.

Tackle Ebola is focused on ensuring continued global commitment on all fronts to get to zero cases in this current Ebola epidemic. According to the World Health Organization (WHO), Ebola is one of the deadliest viruses known to humankind, and the current outbreak is the largest in history, with more than 24,600 confirmed cases and more than 10,100 deaths.

In addition to the Paul G. Allen Family Foundation, the Tackle Ebola coalition brings together the World Food Program USA, actor and founder of the Ebola Survival Fund, Jeffrey Wright, NBA basketball star Luc Mbah a Moute and soccer star Kei Kamara to mobilize public, corporate, humanitarian and political support for getting to zero cases of Ebola.

About the Landmarks
Notable landmarks in eight cities across the U.S. will be lit in colors inspired by West Africa:

  • CenturyLink Field, Seattle: The arches of CenturyLink Field in downtown Seattle will be lit red, green, yellow and black. The stadium is the home of the Seattle Seahawks and the Seattle Sounders FC.
  • The LAX Gateway pylons, Los Angeles: The 1.5-mile lineup of tempered glass columns of increasing height along Century Boulevard will be lit red, green and yellow. The pylons are a symbolic gateway of Los Angeles International Airport.
  • The Mid-Hudson Bridge, upstate New York: The suspension bridge that carries U.S. Routes 44 and 55 across the Hudson River will be lit green and yellow.
  • The Mitchell Park Horticultural Conservatory, Milwaukee: Also known as the Mitchell Park Domes, the world's only conoidal glass houses will be lit green.
  • Moda Center, Portland, Ore.: A multi-purpose arena that serves as the home of the Portland Trail Blazers and part-season home of the WHL Winterhawks will be lit red, green and yellow.
  • The Niagara Falls, Niagara, N.Y.: The Niagara Falls Illumination Board will light Niagara Falls, the collective name for the three waterfalls (American, Bridal and Canadian Horseshoe Falls) connecting Canada and the United States, red, green and yellow.
  • One Liberty Place, Philadelphia: The 61-story iconic Trophy Tower that redefined the skyline of Philadelphia will be lit green.
  • Wells Fargo’s Duke Energy Center, Charlotte, N.C.: The home of several of Charlotte's most prestigious businesses will be lit red, green and yellow.

To join the effort to Tackle Ebola:

  • Visit the lit building in your city and share your personal photos on social media using #TackleEbola and #ZeroCases
  • Donate to support efforts on the ground in West Africa through www.TackleEbola.org
  • Demonstrate your support on social media by sharing the following messages:
    • US landmarks lit coast to coast to #TackleEbola and reach #ZeroCases. Join the effort! TackleEbola.org
    • Keep up the efforts to #TackleEbola! US landmarks lit with W. Africa colors to show support. Donate & share to reach #ZeroCases
    • The Ebola crisis isn’t over. RT to show your support! #ZeroCases #TackleEbola

In addition to the building lightings, the Tackle Ebola efforts will be supported through a statement on the Senate floor calling for continued U.S. leadership in the efforts to stop Ebola. Also this week, Tackle Ebola awareness ribbons will be distributed at the March 24 Portland Trail Blazers vs. Golden State Warriors game in Portland. Fans will be encouraged to spread the word and donate to the cause.

For more information about the efforts to Tackle Ebola and to learn more about the crisis visit www.TackleEbola.org.

About Tackle Ebola
Tackle Ebola is a coalition formed and funded by philanthropist and entrepreneur, Paul G. Allen to mobilize public, corporate, humanitarian and political support for getting to zero cases of Ebola worldwide. The coalition is comprised of celebrities, sports stars, health and advocacy organizations, governments and corporations. Together, we can #TackleEbola.

Monday
Mar162015

Sounders FC signs 10-year extension to remain at CenturyLink Field

SEATTLE, WASH. – Seattle Sounders FC and First & Goal Inc. today announced a 10-year extension of their existing CenturyLink Field agreement, keeping the Rave Green in their current home through the 2028 Major League Soccer season. The Pacific Northwest's premier outdoor professional sporting venue and one of the top sports destinations in North America, Sounders FC has called CenturyLink Field home since its inaugural MLS campaign in 2009. Since that time, the organization and its fanbase have set an unprecedented standard for soccer support in North America, culminating in the top six single-season attendance totals in league history and an active streak of 109 consecutive MLS sellouts.

"Since the inception of our organization, CenturyLink Field has played a critical role in the growth, development and perception of our club, as has our partnership with the Seattle Seahawks and First & Goal Inc.," said Sounders FC Majority Owner Joe Roth. "CenturyLink Field is a premier facility that gives our players, fans and partners a first-class experience. For these reasons and more, we are pleased to call CenturyLink our long-term home, as Sounders FC continues to set the standard for our sport on and off the field." 

Achieving arguably the most successful expansion franchise launch in North American professional sports history, Sounders FC set a then MLS average attendance record of 30,897 at CenturyLink Field in the club's inaugural 2009 season. Attendance within the venue has grown since that first year alongside the club's on-field achievements, resulting in average attendance marks of more than 43,000 fans per home match in each of the past three seasons. Sounders FC finished the 2014 campaign 27th in global average attendance amongst the world's top-tier professional clubs (43,734). To meet demand, the organization has increased its MLS capacity to 39,115 this season from 38,300 in 2014 by expanding seating opportunities to a select area of the 300 level on CenturyLink Field's east side. 

"CenturyLink Field has been home to many of our club's most important achievements, including last season's Supporters' Shield-clinching win and back-to-back Lamar Hunt U.S. Open Cup victories in 2010 and 2011," said Sounders FC Owner Adrian Hanauer. "We are proud to call the venue home, and we look forward to many more milestones and victories in front of our passionate and loyal fans."

Since beginning MLS play inside CenturyLink Field, Sounders FC has become one of the league's elite sides, capturing the 2014 Supporters' Shield as last year's top club in regular season play, in addition to four Lamar Hunt U.S. Open Cup titles in 2009, 2010, 2011 and 2014. Managed by Sigi Schmid – the winningest Head Coach in MLS history – Sounders FC has earned 333 points (95-55-48) since its inaugural 2009 campaign, the league's second-highest total in that span. 

"Sounders FC have been wonderful partners and have established themselves as the standard in Major League Soccer," said Seahawks and First & Goal President Peter McLoughlin. "CenturyLink Field is a world-class facility which helps create a great environment to watch soccer."

In 1996, Paul G. Allen obtained an option to purchase the Seattle Seahawks and launched a campaign to win public support for a new football/soccer stadium and exhibition center. Six years later, CenturyLink Field opened in 2002 and is the current home of the Seattle Seahawks and Sounders FC. The stadium complex includes CenturyLink Field and the 200,000 square-foot CenturyLink Field Event Center.

ABOUT SEATTLE SOUNDERS FC
Winner of the 2014 MLS Supporters' Shield and four Lamar Hunt U.S. Open Cup championships (2009, 2010, 2011, 2014), Sounders FC is Seattle's Major League Soccer franchise. With an ownership group led by Majority Owner and Hollywood executive Joe Roth, Owner and Seattle-based entrepreneur Adrian Hanauer, Owner and Seattle Seahawks Chairman Paul G. Allen and actor Drew Carey, the club received an MLS charter on November 13, 2007 and has reached the MLS Cup Playoffs in every year of its existence. Since the club's debut MLS season in 2009, Sounders FC has set the standard for soccer support in North America, culminating in the top six single-season attendance totals in league history and an active streak of 109 consecutive MLS sellouts. Prior to joining MLS, the Seattle Sounders organization has been a part of the greater Seattle community and U.S. Soccer professional scene since 1974.

ABOUT CENTURYLINK FIELD
CenturyLink Field is a multi-purpose stadium and exhibition center in downtown Seattle. CenturyLink Field serves as the home for the Seattle Seahawks of the NFL and Seattle Sounders FC of Major League Soccer (MLS). It was originally called Seahawks Stadium but was renamed Qwest Field in June 23, 2004 when telecommunications carrier Qwest acquired the naming rights. It was then given its current name in June of 2011 after the acquisition of Qwest by CenturyLink. The complex also includes the CenturyLink Field Event Center, a parking garage and a public plaza. 

ABOUT FIRST & GOAL INC.
First & Goal Inc. (FGI) was formed by Paul G. Allen in 1997 after voters in Washington State approved the proposal to build a new football/soccer stadium and exhibition center. FGI was the private partner in the development, along with the public partner, the Public Stadium Authority. FGI now serves as the operator of CenturyLink Field and the CenturyLink Field Event Center.

Monday
Nov032014

FreakNight 2014 Refund Information


FreakNight 2014 Refund Information

Due to the cancellation of FreakNight’s Saturday, November 1st show, refunds will be offered in the following manner:

FreakNight, Saturday, November 1 Ticketmaster Refund Policy

- If you purchased a single day ticket for Saturday, November 1, refunds of your entire purchase will be available beginning Monday, November 3 at 3:30pm.  Refunds will be available at your point of purchase. You must present Saturday’s ticket.

- If you purchased a two-day pass to FreakNight, your Saturday, November 1 ticket portion will be refunded including 50% of all service charges. The $3.00 processing fee will not be refunded. Two-day pass refunds will be available beginning Tuesday, November 4 at 9am.  Refunds will be available at your point of purchase. You must present Saturday’s ticket.

- If you purchased your ticket through Ticketmaster, either over the phone or online, you will automatically be refunded to the credit card used for purchase.
Two-day passes purchased through Ticketmaster are currently being processed, refunds for Saturday night may take a few days to show up on your account.

 

FreakNight, Saturday, November 1 Non-Ticketmaster Retail Outlet Refund Policy

 - If you purchased a two-day pass to FreakNight from a non-Ticketmaster retail outlet, your Saturday, November 1 ticket portion will be refunded.  Non-Ticketmaster retail outlet refunds will be offered from Tuesday, November 11 at 12pm PST until Tuesday, December 2 at 5pm PST.  No FreakNight 2014 tickets purchased at a non-Ticketmaster retail outlet will be refunded after Tuesday, December 2 at 5pm PST.

- In order to receive a refund, your Saturday, November 1 ticket must be returned to the specific retail outlet location it was originally purchased from.  The retail outlet will exchange your Saturday, November 1 ticket and provide you with a 50% refund of the original two-day pass purchase price.  The $5.00 processing fee will not be refunded.

We are only able to offer refunds on tickets sold through authorized outlets.  If you purchased your ticket through an unauthorized outlet or unauthorized third party, you will need to contact your point of sale and try to get your refund.

As always, we strongly urge everyone to only purchase form authorized outlets.  This is for your protection.

 

Full listing of all FreakNight 2014 non-Ticketmaster retail outlets:

 

SEATTLE, WA

Silver Platters (Northgate)

9560 1st Ave NE

(206) 524-3472

 

Silver Platters (SoDo)

2930 1st Ave S.

(206) 283-3472

 

Platinum Lights & Sound (Capitol Hill)

925 E Pike St

(206) 324-8032 

*** The Seattle location of Platinum Lights & Sound is no longer in business.  For FreakNight 2014 ticket refunds purchased from this outlet send an email to freaknightrefunds@uscevents.com

BELLEVUE, WA

Silver Platters (Crossroads Mall)

15600 NE 8th St

(425) 643-3472

 

FEDERAL WAY, WA         

35th Ave Skates (South)

28717 Pacific Hwy S

(253) 839-5202

 

TACOMA, WA

Rocket Records

3823 6th Ave

(253) 756-5186

 

OLYMPIA, WA

Rainy Day Records

301 5th Ave SE

(360) 357-4755

 

SPOKANE, WA

The Bachelor Pad

2611 N Monroe St

(509) 326-4842

 

PORTLAND, OR

Platinum Lights & Sound

104 SW 2nd Ave

(503) 222-9166